These terms and conditions (“Terms”) are a legal agreement (“Agreement”) between an individual (“User” or “User’s”) or authorized party (“AP”) (defined below) (collectively, “You” or “Your”), and LandLord Verification™ Group, LLC dba RenterVibe™ (“RenterVibe™”)
This Agreement establishes terms and conditions under which You shall access and use the verification products, services, and features (collectively, the “Services”) available on the RenterVibe™ web-based platform (the “RenterVibe™ Platform”) located at www.landlordv.com. The RenterVibe™ Platform enables Authorized Parties (AP) defined as property managers, property owners, or property management software companies, (each, an “AP”) to verify a User’s rental history, income, identity, documents, and background information.
RenterVibe™ is a consumer reporting agency (CRA). As such, RenterVibe™ provides consumer reports and investigative consumer reports (“Reports”) as defined under the Fair Credit Reporting Act (“FCRA”) and all applicable state laws. By using the RenterVibe™ Platform, You agree to comply with all applicable state laws, statutes, rules, regulations or other actions of U.S. governmental bodies applicable to Your business.
You will be furnished with Reports for tenant screening purposes only and Reports shall be used in compliance with the terms and conditions set forth in this Agreement and the FCRA. Your use of the RenterVibe™ Platform constitutes Your agreement to comply with all such Terms. All terms, conditions, or transactions under this agreement are subject to the FCRA and any provision of this agreement not in compliance therewith shall be deemed to be amended to comply. Please read these terms carefully, and keep a copy of them for Your reference.
The RenterVibe™ Platform is comprised of various web pages operated by RenterVibe™, with links to third-party Vendors and Service Providers (“Provider” or “Providers”). The Platform is offered to You conditioned on Your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms").
The RenterVibe™ Services are connected to multiple Providers. When You submit data on the RenterVibe™ Platform, we share Your data with a Provider using an API. If there is any inconsistency between a Provider’s terms of service and this Agreement then the Provider’s terms are correct with respect to their service.
RenterVibe™ uses a Provider to temporarily access a User’s bank account through a tokenization process whereby the User’s credentials can never be seen or known, nor will they ever reside in either the Provider’s platform or the RenterVibe™ Platform.
The date You first agreed to this Agreement is referred to herein as the “Effective Date.” Your use of the RenterVibe™ Platform is also subject to our Privacy Policy available on our Website as updated from time to time, which constitutes a part of this Agreement, and to which You must agree in order to use the Services.
You agree that Your use of the RenterVibe™ Platform constitutes Your electronic signature to these Terms and Your consent to enter into this Agreement with RenterVibe™. Visiting the RenterVibe™ Platform, submitting data to the RenterVibe™ Platform, or emails to RenterVibe™ constitutes electronic communications. You consent to receive electronic communications and You agree that all Agreements, notices, disclosures and other communications provided to You by RenterVibe™ electronically, via email, messaging, and on the RenterVibe™ Platform, satisfy any legal requirement that such communications be in writing. You agree, that by clicking on any consent box on the RenterVibe™ Platform (aka a “clickwrap" agreement), that the clicked box takes the place of a wet signature and is legally binding.
If You use the RenterVibe™ Platform, You certify that You are a tenant, property owner/landlord, a property manager, or representative of a property management company with the authorization to enter into this Agreement with RenterVibe™. In addition, Users responding to a “Tenant Verification” request understand and agree that the tenant has signed, via a track pad signature, as well as a clickwrap agreement (legally binding and a legal substitute for a wet signature) an authorization or consent to release information for the purpose of tenant screening reports. This includes, but is not limited to: rental history, credit, criminal, eviction, ID, income, and document authentication. Users also certify that You are authorized to submit data as a tenant, current or past: property owner/landlord, property manager, or representative of a property management company that had authority over the address being verified while occupied by the named tenant, and that the information You submit is both accurate and true. Any use or access to the RenterVibe™ Platform, by anyone other than a property owner/landlord, property manager, or representative of a property management company, is strictly prohibited.
User is responsible for maintaining the confidentiality of Your account and password and restricting access to Your computer or device. User agrees to accept responsibility for all activities that occur under Your account or password. You may not assign or otherwise transfer Your account to any other person or entity. You acknowledge that RenterVibe™ is not responsible for third party access to Your account that results from theft or misappropriation of Your account. RenterVibe™ and its Providers reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.
The RenterVibe™ Platform may contain links to external websites ("Linked Site(s)"). The Linked Sites are not under the control of RenterVibe™ and RenterVibe™ is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. RenterVibe™ is providing these links to You only as a convenience, and the inclusion of any external link does not imply endorsement by RenterVibe™ of the Linked Site or any association with its operators.
Certain services made available via the RenterVibe™ Platform are delivered by Providers. By using any product, service or functionality originating from the RenterVibe™ Platform, You hereby acknowledge and consent that RenterVibe™ may share such information and data with any third party with whom RenterVibe™ has a contractual relationship to provide the requested product, service or functionality on behalf of RenterVibe™’s Users and APs.
You are granted a non-exclusive, non-transferable, revocable license to access and use the RenterVibe™ Platform strictly in accordance with these terms of use. As a condition of Your use of the RenterVibe™ Platform, You warrant to RenterVibe™ that You will not use the RenterVibe™ Platform for any purpose that is unlawful or prohibited by these Terms. You may not use the RenterVibe™ Platform in any manner which could damage, disable, overburden, or impair the RenterVibe™ Platform or interfere with any other party's use and enjoyment of the RenterVibe™ Platform. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the RenterVibe™ Platform.
All content included as part of the RenterVibe™ Platform, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the RenterVibe™ Platform, is the property of RenterVibe™ or its Providers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the RenterVibe™ Platform. RenterVibe™ content is not for resale. Your use of the RenterVibe™ Platform does not entitle You to make any unauthorized use of any protected content, and in particular You will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for Your personal use, and will make no other use of the content without the express written permission of RenterVibe™ and the copyright owner. You agree that You do not acquire any ownership rights in any protected content. We do not grant You any licenses, express or implied, to the intellectual property of RenterVibe™ or our licensors except as expressly authorized by these Terms.
The RenterVibe™ Platform may contain message or communication facilities (collectively, "Communication Services") designed to enable You to communicate with RenterVibe™. You agree to use the Communication Services only to send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, You agree that when using a Communication Service, You will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless You own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
RenterVibe™ has no obligation to monitor the Communication Services. However, RenterVibe™ reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. RenterVibe™ reserves the right to terminate Your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
RenterVibe™ reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in RenterVibe™'s sole discretion.
Always use caution when giving out any personally identifying information about Yourself or Your children in any Communication Service. RenterVibe™ does not control or endorse the content, messages or information found in any Communication Service and, therefore, RenterVibe™ specifically disclaims any liability with regard to the Communication Services and any actions resulting from Your participation in any Communication Service. Managers and hosts are not authorized RenterVibe™ spokespersons, and their views do not necessarily reflect those of RenterVibe™.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if You upload the materials.
RenterVibe™ does not claim ownership of the materials You upload, input or submit to any RenterVibe™ Platform or our associated services (collectively "Submissions"). However, by uploading, inputting, providing or submitting Your Submission You are granting RenterVibe™ and our Providers and affiliated companies permission to use Your Submission solely in connection with the operation of our businesses including, without limitation, the rights to: copy, distribute, transmit, reproduce, translate and reformat Your Submission.
By uploading, inputting, providing or submitting Your Submission You warrant and represent that You own or otherwise control all of the rights to Your Submission as described in this section including, without limitation, all the rights necessary for You to provide, upload, input or submit the Submissions.
By uploading, inputting, providing or submitting Your Submission You warrant and represent that You own the property, manage the property, or are an employee of the management company managing the property which was occupied by the tenant You are verifying and that the information is accurate.
By uploading, inputting, providing or submitting Your Submission You warrant and represent that You have received signed authorization from the tenant to initiate any background investigation and gather background information. You agree to keep the signed authorization for seven (7) years.
The User understands that RenterVibe™ is not responsible for records kept by third parties. The User further understands that information contained on the RenterVibe™ Platform is collected by and through fallible human sources. The User hereby releases RenterVibe™, it’s employees, and Providers from liability for any errors and/or omissions contained in reports prepared by third parties, contained on the RenterVibe™ Platform, and from any loss or expense suffered by the User directly, or indirectly from RenterVibe™ reports or Provider reports.
LandLord Verification™ provides its services for a fee and retains the option to make changes to the fee for services at any time and without prior notice to the users.
By submitting payment information on the RenterVibe™ Platform and sending applicants to the RenterVibe™ Platform, You agree to the following:
By submitting payment information and requesting Your reports, You authorize an immediate charge to Your credit/debit card.
All sales are final. No refunds will be issued.
The Service is controlled, operated and administered by RenterVibe™ from our offices within the USA. If You access the Service from a location outside the USA, You are responsible for compliance with all local laws. You agree that You will not use the RenterVibe™ Content accessed through the RenterVibe™ Platform in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless RenterVibe™, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of Your use of or inability to use the RenterVibe™ Platform or services, any user Submissions made by You, Your violation of any terms of this Agreement or Your violation of any rights of a third party, or Your violation of any applicable laws, rules or regulations. RenterVibe™ reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event You will fully cooperate with RenterVibe™ in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both You and RenterVibe™ agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE RenterVibe™ PLATFORM MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. RenterVibe™ AND/OR ITS PROVIDERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE RenterVibe™ PLATFORM AT ANY TIME.
RenterVibe™ AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE RenterVibe™ PLATFORM FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. RenterVibe™ AND/OR ITS PROVIDERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RenterVibe™ AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE RenterVibe™ PLATFORM, WITH THE DELAY OR INABILITY TO USE THE RenterVibe™ PLATFORM OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE RenterVibe™ PLATFORM, OR OTHERWISE ARISING OUT OF THE USE OF THE RenterVibe™ PLATFORM, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF RenterVibe™ OR ANY OF ITS PROVIDERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE RenterVibe™ PLATFORM, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE RenterVibe™ PLATFORM.
RenterVibe™ reserves the right, in its sole discretion, to terminate Your access to the RenterVibe™ Platform and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Nevada and You hereby consent to the exclusive jurisdiction and venue of courts in Nevada in all disputes arising out of or relating to the use of the RenterVibe™ Platform. Use of the RenterVibe™ Platform is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between You and RenterVibe™ as a result of this agreement or use of the RenterVibe™ Platform. RenterVibe™'s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of RenterVibe™'s right to comply with governmental, court and law enforcement requests or requirements relating to Your use of the RenterVibe™ Platform or information provided to or gathered by RenterVibe™ with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and RenterVibe™ with respect to the RenterVibe™ Platform and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and RenterVibe™ with respect to the RenterVibe™ Platform. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
You may request access to Your individual information in the RenterVibe™ database by submitting a request to info@rentervibe.com
RenterVibe™ reserves the right, in its sole discretion, to change the Terms under which the RenterVibe™ Platform is offered. The most current version of the Terms will supersede all previous versions. RenterVibe™ encourages You to periodically review the Terms to stay informed of our updates.
RenterVibe™’s failure to enforce any provision of these Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
RenterVibe™ welcomes Your questions or comments regarding the Terms.
LandLord Verification Group, LLC, dba RenterVibe™, 7848 West Sahara Avenue, Las Vegas, NV 89117
Email Address: info@rentervibe.com
Last Revised: August 4, 2023